Use Case | Users & Permissions

Know who has access to what.

Ask Clientell AI anything about your org's access, and modify it in the same conversation. No spreadsheets, no digging through profiles and permission sets manually.

4.7ยท1000+ customers
No credit card requiredReads profiles, permission sets, FLSAudit-ready reports
Clientell Assistant
Connected

Trusted by teams at

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See Clientell AI in action.

What takes hours manually takes minutes with Clientell AI.

Advises

Using ChatGPT

YOU
Check which users have 'View All Data' permissions across profiles in Salesforce
AI
Here's how you can find that: query the Profile object for PermissionsViewAllData = true, then query User to see who's assigned to those profiles. You'll need to run SOQL in Developer Console or another tool. I can't run it in your org.

Only gives instructions; doesn't run in your org.

Write SOQL for Profile with PermissionsViewAllData
Run in Developer Console or Workbench
Manually map users to profiles
Export to spreadsheet if needed
TIMELINE:Manual steps, no execution in org
Executes

Using Clientell

YOU
Check which users have 'View All Data' permissions across profiles
TIMELINE:3 steps, runs in your org, CSV download

The reality

Permissions are a black box

Your CEO asks "who can see customer financials?" and you spend 30 minutes clicking through Setup to maybe give an accurate answer.

The "who has access" maze

Profile settings. Permission sets. Permission set groups. Field-level security. Sharing rules. To answer one question, you check five places, and still aren't sure you got it right.

Setupโ†’Profilesโ†’Permission setsโ†’FLS

5 places to check for one answer

Permission set sprawl

47 permission sets accumulated over years. Some overlap. Some are legacy. Nobody knows which ones are actually needed. Removing one might break something. So they all stay.

Sales_AE
Finance_R
Admin
Legacy_1
ReadOnly
Custom
...

47 permission sets

The audit scramble

SOC2 review asks "who has access to PII fields?" You have 48 hours to answer. That means manually checking every profile and permission set, praying you don't miss anything.

SOC2 review
48 hours to answer

The security risk

Users have permissions they don't need. Former employees still in permission sets. Over-permissioned profiles because it was easier than figuring out the right access. Every extra permission is a potential security issue.

Security Risks
0
Over-permissioned
Unused perms

๐Ÿ›ก๏ธ Low risk

What you can do

Permissions in plain English

Ask questions. Get answers. Make changes. No clicking through Setup, no guessing, no spreadsheets.

Query access instantly

Ask who has access to any object, field, or record type. Get a complete list with access levels and the source (profile, permission set, or sharing rule).

Instant Query Results
UserAccess Level
Sarah Chen
Read, Edit
Mike Torres
Read
Alex Kim
Full Access

Audit-ready reports

Generate permission reports for compliance reviews. Export who has access to what, when it was granted, and through which mechanism.

Audit Reports
PII Access
Admin Users
Field Permissions
Export CSV

Manage access conversationally

Grant or revoke access in plain English. Clientell makes the changes to the right profile or permission set. You approve before it's applied.

Plain English Commands

"Grant Sarah access to Opportunity records"

Grant
Revoke

โœ“ You approve before changes are applied

Compare and troubleshoot

Compare permissions between users or permission sets. Debug why someone can or can't access something. Find the source of unexpected access.

Side-by-Side Compare
Sarah Chen
Accounts
Contacts
Opportunities
Mike Torres
Accounts
Contacts
Opportunities
1 permission difference found

How it works

Permissions in plain English

Ask who has access to what. Get a list. Export for audit. Or tell Clientell to make a change. You approve before it runs.

1
โ€œWho has View All Data?โ€
Ask about any permission, profile, or user

Ask in plain English

Ask who has access to any field, object, or permission. Ask why someone can or can't see something. Just type the question.

2
Breakdown ready
Profiles
Permission Sets

Review the result

Get a complete breakdown, names, profiles, permission sets, and exactly where access is coming from. Or review the update changes.

3
Approve
Export CSV
Logged & reversible

Fix with your approval

Approve the change and Clientell AI updates your org. Or export a CSV for your records. No changes run without your approval. Every action is logged and reversible.

When you need it

The moments permissions matter

You don't think about access control until something goes wrong or someone asks a question you can't answer quickly.

Same access as Sarah

New hire onboarding

New AE starting Monday. They need the same setup as your top rep. Instead of manually copying profile assignments and permission sets, just ask Clientell to clone the permissions.

Top Rep
New Hire
MinutesNot hours
1Request
Remove access completely

Employee offboarding

Someone's leaving. You need to revoke access but aren't sure what all they had. Get a complete list of their permissions and remove them systematically, no lingering access.

Ex-Employee
REVOKE
CompleteList first
0Lingering access
Who can access customer PII?

Compliance audit

SOC2 auditor asks for a list of everyone with access to sensitive fields. Generate the report in seconds instead of manually checking every profile and permission set.

Scope
Admin
Guest
SecondsNot days
100%Coverage
Why can't I see this field?

Access troubleshooting

User reports they can't see something they should. Instead of clicking through their profile, permission sets, and sharing rules, ask Clientell why they don't have access.

User
Blocked
FIX
Visible
1Question
InstantAnswer
As an Admin with 10 years experience, I was skeptical of AI performing system configuration tasks accurately. However, when I put Clientell AI through some paces I had to rethink what was possible. I can still recall my disbelief when I checked my salesforce org and there were 10 new fields in a fraction of the time to configure one-by-one. Even if I don't deploy to production with AI, there are hundreds of hours to be saved by myself and thousands by a team each year with repetitive tasks.
Justin Dux
Justin Dux
Sr Salesforce Administrator, Minnesota IT Services
<5 sec
to answer 'who has access'
0
changes without approval
100%
audit trail coverage
100s
of hours saved yearly

Questions we hear

Yes, permissions are safe to manage this way

Permissions are sensitive. Here's how we handle them responsibly.

Clientell AI connects to your live Salesforce org and lets you audit, modify, and troubleshoot permissions using plain English. Instead of clicking through Setup manually, you type a question like "who has access to the Annual Revenue field?" and get a complete breakdown; names, roles, permission sets, and exactly where access is coming from. You can then make changes in the same conversation. Tell Clientell AI what to update, review the proposed change, and approve it before anything runs in your org.

Yes; Clientell AI works inside your live Salesforce org. It can update permission sets, modify field-level security, and adjust profile settings. But nothing changes without your explicit approval. Every proposed change is shown to you first, and you decide whether to apply it or not. Every action is logged and reversible, so you always have a record of what changed and can roll it back if needed.

Clientell AI covers the full range of Salesforce permission management: auditing who has access to specific fields, objects, or permissions; modifying field-level security; managing permission set assignments; troubleshooting access issues ("why can't this user see this field?"); generating audit-ready exports of access data; and handling bulk permission changes across multiple users. It works across profiles, permission sets, permission set groups, sharing rules, and role hierarchy; all through natural language.

Clientell AI never executes changes autonomously, every modification is presented to you for review before it runs. You see exactly what will change (which permission set, which field, which users are affected) and approve or reject it. All changes are logged for audit trails and are reversible. Clientell AI is SOC2, HIPAA, and GDPR compliant, and it cannot bypass Salesforce's native security model or perform destructive actions without your sign-off.

ChatGPT can explain how Salesforce permissions work in general terms, but it can't see your org. It doesn't know your permission sets, your profiles, or which users have access to what. Clientell AI connects directly to your Salesforce metadata and gives you answers specific to your org. More importantly, ChatGPT can only advise; you still have to go into Setup and make the changes yourself. Clientell AI audits and modifies permissions in the same conversation, eliminating the manual clicking entirely.

Salesforce's Agent for Setup can answer basic access questions within the Setup interface. However, it's still in beta with inconsistent responses, the same question can produce different answers. It also requires Data Cloud and Agentforce licensing, which adds significant cost. Clientell AI works today, doesn't require Data Cloud, delivers consistent results, and goes beyond just answering questions; you can audit, export, and modify permissions in a single conversation at a predictable price.

Yes. When an auditor asks "who has access to PII fields?" or "list all users with Modify All Data," you can get a complete answer in seconds instead of manually checking every profile and permission set. Clientell AI generates exportable reports showing exactly which users have access, through which permission sets, and at what level. This turns days of audit preparation into minutes and ensures you don't miss a permission set in your response.

No. Clientell AI is built for Salesforce admins, not developers. You don't need to know SOQL, Apex, or how to use an IDE. You just ask questions the way you'd ask a colleague: "Who has access to the Revenue field?" or "Give the marketing team read access to Campaign Members." If you know your way around Salesforce Setup, even if you don't fully understand every permission set in your org; Clientell AI handles the technical complexity for you.

Key metrics

Here's what you get

Answer access questions and pass audits without the scramble.

<5 sec
To answer "who has access"
0
Changes without your approval
100%
Audit trail coverage
โˆž
Hours saved on access reviews

Manage your users and permissions
with Clientell AI

No credit card. No setup. No IDE.

SOC2
HIPAA & GDPR
Sandbox supported